Terms of Service
Remarkable Physiotherapy
Effective Date: March 2 2026
Welcome to Remarkable Physiotherapy. By accessing our services, booking appointments, visiting our website, or opting into SMS communications, you agree to the following Terms of Service.
If you do not agree with these terms, please do not use our services.
1. Clinic Information
Remarkable Physiotherapy
📍 8 Shadlock St #1, Markham, ON L3S 3K9
📞 (289) 800-0441
📧 [email protected]
2. Healthcare Services
Remarkable Physiotherapy provides physiotherapy and rehabilitation services. All treatments are individualized and based on professional clinical judgment.
Our services do not replace emergency medical care. If you are experiencing a medical emergency, please call 911 immediately.
3. Appointments & Cancellations
Patients are responsible for attending scheduled appointments. We request at least 24 hours' notice for cancellations. Missed appointments or late cancellations may be subject to a cancellation fee.
SMS Terms & Conditions
By providing your mobile number and opting in, you consent to receive SMS communications from Remarkable Physiotherapy.
4. Description of SMS Use Cases
SMS messages may include:
Appointment confirmations
Appointment reminders
Follow-up care instructions
Clinic updates
Promotional offers (if you have opted in to marketing messages)
Billing or insurance-related notifications
Message frequency may vary depending on your interactions with our clinic.
5. Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP to cancel
UNSUBSCRIBE to stop marketing messages
After opting out, you will no longer receive SMS messages unless you re-enroll.
For assistance, reply HELP or contact us directly.
6. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Remarkable Physiotherapy is not responsible for any charges incurred from your mobile provider.
7. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and network provider.
8. Customer Support
If you require assistance regarding SMS communications or any clinic services, please contact:
9. Age Restriction
SMS services and online communications are intended for individuals 18 years of age or older. By opting into SMS communications, you confirm that you are at least 18 years old.
If you are under 18, a parent or legal guardian must provide consent and communicate on your behalf.
10. Limitation of Liability
Remarkable Physiotherapy is not liable for any indirect, incidental, or consequential damages resulting from the use of our services or communications.
11. Changes to These Terms
We may update these Terms of Service at any time. Updated versions will be posted with a revised effective date.